Delivery Information
| SDS Free Delivery Offer Get Free England Mainland Delivery On All Orders Over £300.00 Delivery charges are added to your order and the total amount to pay is displayed before you complete your order at the checkout, The free delivery offer will be added once your cart total reaches £300.00 Delivery of orders is 1-2 working days from dispatch, not from the time of order. England mainland delivery for all other Orders. Additional charges may be needed for certain locations, for example Scotland, Highlands, Islands and Ireland. *Please Note: Cylinders and compressors are excluded from this offer because of the higher weights. |
Delivery Outside Of The UK:
We are happy to arrange deliveries to most countries outside of the UK. Please contact us by telephone or email with your enquiry details, we can then give you a quote on the phone or via email, we will provide you with a quote for the best available carriage cost at that time, please note sometimes when goods leave the country the customs and exports will check and open boxes to check the contents, when this happens SDS Watersports Ltd take no responsibility for any goods damaged by them and we will not be help accountable for the damage, repair or replacement of those items.
Product Availability
The above services are for current stock items only. Although we endeavor to carry large stock of items, sometimes there may be a delay if we have sold out of a product you have ordered. If you require an item urgently then please phone the shop to check availability.
If Your Item Is Not In Stock:
It will be placed on back order for you. We will contact you by e-mail or call you with an estimated date of arrival and then given the option to amend or cancel your order if you wish.
Delivery Address:
On receiving your order a signature will be required to complete the transaction. For this reason please ensure that you specify a delivery address that is convenient for you. If delivery is attempted while you are away from your stated address a card will be posted by the delivery driver stating time and date of attempted delivery and also details of the local depot so a re-delivery can be organized.
Cylinders, Compressors & Other Heavy Goods:
Next day delivery of cylinders and other heavy goods is restricted to UK MAINLAND ONLY and will be shipped by a carrier of SDS Watersports Ltd choice. A charge of £10.00 will be added to your order per cylinder purchased. This is in addition to any other item which you may be ordering at the same time, as cylinders are transported in their own box.
Guarantees:
SDS Watersports Ltd is authorized to sell the products advertised. All the products sold come with the manufacturers guarantee and warranty. In the event of a fault developing please return the item to SDS Watersports Ltd and it will be dealt with as quickly as possible.
Returns / Refunds / Credits:
Goods that are faulty or do not fit can be returned to SDS Watersports Ltd at 66-70 Station Road, Halfway, Sheffield, S20 3GW.
All returns should be made within 14 days of receipt of the goods. The cost of returning the goods shall be paid by the customer.
For any goods that are returned within 14 days of receipt that are unused and in the original packaging a credit note or refund will be issued less our shipping charges.
Any goods returned after 14 days of receipt for any reason and are unused and in the original packaging are subject to a 15% restocking and administration charge.
Items returned for exchange within 14 days of receipt will not be subject to the restocking charge but are subject to a re-delivery charge.
SDS Watersports Ltd reserves the right to refuse a refund or exchange on undamaged goods that have been used prior to being returned.
Please see our full Returns Policy Here