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SDS Watersports are a award winning diving equipment retailer, trusted supplier & warranty repair centre for the industries top diving equipment brands & the only retail dive shop to win the diver magazines retailer of the year award seven times.
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Customer Comments & Reviews

Here we have a short list of genuine comments and statements from some of our customers at Scuba Diving Superstore

As you will see SDS have established a great reputation over the years as the UK’s number 1 dive store of choice - as voted for by the general public. We are always interested in what you have to say and welcome any comments you may have.

From: Graham Beech

The first bit is not a question its a big "Thank you" my 12 litre air tank showed up at 11-30am today Thursday and l only ordered it yesterday AM!

Wow! so thanks for such a fast service and well done all at SDS Watersports & South Yorkshire Airguns.


From: Mark Fenlon - Via Our Facebook Page Here

Visited SDS this morning with a leaky regulator following a shocking experience with Divers Warehouse.

SDS guys really helpful, sorted it out and spent time explaining the different settings on my Apex regs.

Excellent. Will definitely be using SDS from now on.


From: Robin Baines - UK

This is not a question but an appraisal of the 1st class service you provided. I recently purchased a Daystate Huntsman Regal .22 R/H with yourselves and unfortunately it developed a couple of serious issues when only  a day old.

I returned this to yourselves and exchanged for a HW 100kt in .22 which I was told would be with me in a couple of days and you would also set it up for me on your range.

In essence i cannot recommend your management and staff highly enough for the complete professionalism and help towards your customers, its 1st class and second to none.

Regards Robin Baines


From: Clare - Sweden

I have just received my Tusa FF-19 X-PERT evolution Fins, delivery was super fast, awesome!

I am really happy with both service and product as not only did I get a quick response to my email from the staff, they went out of their way to give me information and now I have exactly what I wanted.

Thanks so much :)


From: John Jayne Hancock - Via Our Facebook Page Here

Many many thanks to Dan, Arthur & everyone at SDS watersports, Sheffield. I have bought many items form them, all of which came with friendly expert advice.

My recent purchase was some regulators and a dry suit The dry suit was made to measure & was hand made by Dan.

It far exceeded my expectations. I can't thank or recommend SDS enough.

Cheers Guys


From: Gareth - Via Our Twitter Page Here

Loving my new Regs! Thanks to the great service as always @SDSScubaUK


From: Kelly Coles - Via Google Reviews

sales service is outstanding and the staff are more than helpful, i will always shop there now, great scope guys, A+++++


From: Louise Kiyani - Via Google Reviews

Friendly, professional and helpful staff. Great store with everything a diver could possibly need.


From: Dan - York

This is the first under suit I've owned, always rented in the past prior to purchasing a drysuit setup. This under suit is excellent, very warm compared to the rental gear, dived in 6c at Capernwray and didn't feel cold at all, normally I would be freezing cold after 10 minutes!

Dived in the Farnes, around 11c, and had a dry glove leak, but even though me arm was full of water it didn't feel cold and the under suit dried before the next dive. Although expensive if you want to keep warm in cold conditions and have excellent mobility this undersuit is ideal, worth every penny.

The guys at SDS were excellent, the spent a couple of hours with me and have great advice. I went in to buy a Waterproof D10 and came out of the store with a Fusion Drysuit!


From: Mick Boulton - Via Google Reviews

If you want good service,good advice and a willingness to help then this is the place to come,ive been there for the last 20 years and wouldnt go any where else.


From: Simon Kent - Via Google Reviews

Superb staff and the advice is always bang on point - never any pressure to buy the most expensive kit, just the best for your circumstances.


From: Irina S - Via Google Reviews

Great shop, great choice and great services!


From: Ivor Mills - Via Our Facebook Page Here

The sds team just deliver a fantastic service with all the advice you need at a great price thanks guys and girls see you soon.


From: Sarah Hanson‎ - Via Our Facebook Page Here

The sds team just deliver a fantastic service with all the advice you need at a great price thanks guys and girls see you soon.


From: Dan - York

This s my first drysuit, however I've rented a number of trilam suits over the last 3 years, with the usual variation in quality and comfort. I chose the bullet skin, due to the more durable construction, which for UK waters I suspected would be more appropriate.

The suit comes with the lightweight outer as well, so for winter diving in Egypt this will be a good alternative to a 5mm wetsuit I suspect. Once I'd watched the videos on how to don the suit and fusion thermal under suit, it was a quick and easy process, not quite as quick as a Trilam setup but ok.

I went for the SLT silicon seals, which are so easy to slide your head and hands into and also to replace, 2 wrist seals so far, but both were damaged by me attempting to practice their removal without watching the appropriate video on YouTube! Due to the stretchy nature of the suit, if I double in weight this suit will still fit me like a glove, I suspect it won't be too flattering to larger people, however which drysuit is? The service I received from SDS during the buying process was excellent, they didn't recommend a specific setup, however after I'd tried on several different dry suits it became apparent that the Whites drysuit was the most comfortable and warm on offer, it was the only one that I overheated in a cold shop in early winter.

Great service guys, an excellent price and when I manage to get a job that pays more than my current one, ill be back for more gear!!


From: Trevor - Colchester

Purchased one of these about 4 years ago from SDS. Excellent piece of kit, tough as old boots. Very comfortable underwater and great on the surface. Only downside was the integrated weight pockets which have now been redesigned so that the weight can't be knocked out accidentally.


From: Charles Murphy - Sutton

Its a very good bcd to travel with, couldn't ask for more really.

Thanks


From: Scott Taylor - Via Our Facebook Page Here

good selection of stock and excellent prices. But more importantly, friendly and helpful staff who give honest advice without a hard sell.

Certainly worth having as your first stop when looking for diving equipment (I live in the Middle East and they are still my first stop! :)


From: Scott Slater - Via Our Facebook Page Here

Went to see the guys at SDS when we we're looking for BCDs, found all to be friendly and helpful.

Ian was willing to spend time with us and sorted us a fantastic deal as a price match.

Highly recommend a visit to SDS!


From: Steve Mellor - Via Our Facebook Page Here

Went up today and the guys were, as always, fantastic. At one point Mick was sorting my regs, Adam was reconfiguring a console for me whilst Ian served me and Joe got me a cup of tea.


From: Jamerson Smith - Manchester

Very good BCD and well worth the money, great service as expected! A*


From: Kieron - Rotherham

Really good quality Regs, really nice feel and weight to them, shame they don't do them in pink though.


From: Sarah

Hi Arthur, I just wanted to thank you so much for sending all my gear so quickly and for making it up/testing it etc.

I am delighted with it and am itching to go diving! I am going to need a reg adapter so will call the shop to purchase.

It seems my first outing with all the gear may be Thailand where DIN is less common and I would hate to be left ashore! It's been a real pleasure in doing business with you & SDS.

Thanks again


From: Richard & Jean - UK

Hi Arthur, Just got back from Oban, had a good 4 days up there, diving was good but weather wet, very wet to soggy, in fact it never stopped raining. By the way, both suits are great for diving, Jean loves hers and it dries in no time.

At some point though, I may need to get a smaller neck seal on mine as it must have been originally cut for someone of neck size 16 (5th line on the seal) and I am a 15.

I got rather wet on second dive to depth (first dive was shallow to test all kit), but I am going to try something that Pam has to pad it out a bit( a neck band to stop irritation but suspect it may not work and will have to get new seal.

The computer is brilliant and the delayed SMB is dead easy to use as you said and was also good to lie on waiting for boat. The only thing I did not try, and hope that I never need to is my air horn, but I have the peace of mind knowing that it is there. So all in all, you have provided us with very good sound advice and some great kit

Thanks, See you soon


From: Dr Huw Jones - UK

Dear Adam Just a brief note of thanks for the excellent service from yourselves and Suunto on the faulty tank pressure transmission on my D9.

Even though the fault was discovered during the warranty period, the warranty has expired and I am still getting service as if the warranty was in place.

This gives me great faith in SDS and Suunto and will certainly buy from yourselves and Suunto again. I am diving with the computer next week and hope to report that all will be working well.

Kind regards, Sincerely


From: Jill Trevor

To all at SDS I just wanted to say - a huge THANK YOU for the wonderful service and attention I received last weekend when purchasing my BCD + drysuit.

It wasn't about buying - you really cared I was properly fitted + happy. I can't wait to try the equipment out!

My particular thanks to older Ian for endless patience + wonderful advice, and Younger Ian for making me so welcome and making my dream financially viable.

I'll see you again soon!


From: Becki - UK

Hi Just wanted to say thank you for such excellent service. Will definitely recommend you to my diving buddies.

Thanks again


From: Ian Johnson - New York

To Arthur Thanks again, to you and all your Staff at SDS! Once again, you’ve proved that you are without doubt, the Best Dive Store in the UK (and I’ve visited a few!!

I called to see you with an Emergency Job, my Twin Tanks had been Manifolded (and trashed) by another Dive Shop (which is, close to us on the Derby/Notts Border), who thought it would be preferable to fall out with me, rather than fix their fault (they have a reputation for this kind of behaviour).

You mobilised-your-forces and not only repaired the faults, but set up the Twin Tanks for a Test Dive that Night!! Amongst other things: the Twin Tanks were levelled-up (they had been bouncing around the Table when I brought them in!) The Kent Tooling Bracket, was: realigned (the right way up!) and straightened to slot-in with the Harness Plate (this was then spaced-off the Wing and fitted tight, with Stainless Steel Bolts! The Manifold was repaired (it was supposed to be Brand New?) with a New Valve Seat (the original Dive Shop said there was nothing wrong with it.

You and your Lads, then set up the Whole Rig: Inflator/Direct Feed, Dual SPG’s, Reg. Hoses (including adapting one of the Apeks to a LH feed)...Job done! And ready for that Evening...this is on Equipment you had not even supplied yourself! No one could get that Service on the Internet, you can’t beat coming into the Shop and meeting the Staff, including: getting a First Class job done.

I am an SDS Fan for Life and would always recommend you to other Divers. To that end, please feel free to use my comments, as you wish, to promote SDS and confirm your commitment to Quality, to others.

Kind regards


From: Roger Cragg - Doncaster

Just received the torch I ordered yesterday great service thank you very much.

Regards


From: Steve - UK

Hi this is Steve from Newmarket BSAC, Thanks for the really fast delivery, well pleased.


From: Dan - UK

Hi Arthur, Adam did a great job selling me the whites fusion yesterday. he's a credit to your company, very knowledgeable and enthusiastic, please pass on my thanks.

Cheers


From: Angus - Scotland

A wee word of thanks in appreciation of your continued excellent service guys, quality such as yours is rare these days.

Regards

From: Dave Compley - Via Our Facebook Page Here

Please pass my thanks to Dan for a great job repairing my DUI. Cheers.


From: Paul Flello - Via Our Facebook Page Here

I've always had great service here and the prices are excellent. The team do a great job of making you feel valued. They don't try and sell you stuff you don't need. I shall be visiting soon to have a look at a single tank wing and harness set up! To replace my BCD.


From: Rodger Smith - Via Our Facebook Page Here

Short notice repair to my first stage, great price, great service, Excellent Team.


From: Steve Dillon - Via Our Facebook Page Here

Always really easy to deal with and full of great advice. All round great service!


From: Andrea Riley - Via Our Facebook Page Here

Excellent service, very helpful, highly recommended.



From: Jackie - UK

Good Morning Mick, Just wanted to drop you a line to say thank you. I received the two bulbs this morning - yes Friday morning. The parcel arrived intact and I am very happy with the excellent service I have received.

Many thanks again, have a great day.


From: Lucy Jane Everingham - Via Our Facebook Page Here

Great friendly atmosphere, everybody happy to help!


From: Nick Elson - UK

Hi Arthur, I would just like to say thank you for my recent purchase of the 2nd hand Buddy Commando TD jacket. As you said it is in excellent condition! Lets see how it performs at Stoney this weekend!

I'm very impressed and will definitely be recommending your services to others.

Many thanks for your help.


From: John - UK

Hi Arthur Hi, Just a quick note to say my items have arrived and I'm very pleased with them. Thanks for such a quick dispatch.

Regards


From: M Walsh - UK

Hi Arthur, I would like to take this opportunity to thank you and your staff again for a first class and service with regard to the possible defect with Miflex hoses and compatibility with certain regs.

I hope the knowledge gained will be used by the manufacturers. I also would like to thank you for the discounts given on kit bought, again SDS prove to be the best dive shop around, service and price are always better than others both locally and nationally.


From: Colin - UK

Another really fast delivery at a great price with free postage. Now what do I need to buy next..? :)


From: Peter C - UK

Hi Arthur, Many thanks for your assistance and advice on my order. The Apeks XTX 200 reg / 40 octo, stage 3 package. Dsmb & Delta Reel & Suunto Vyper.

My order arrived the very next day, Regs package was assembled perfectly for me and everything perfomed flawlessly at Weymouth over the B/Holiday weekend.

Very many thanks, regards


From: Debbie - UK

Hi Ian I received the suit and mask today. Both are great, I'm really happy! I just wanted to commend SDS Watersports on your 1st class customer service. I first placed an order with you because you offered the products I wanted much cheaper than I could find anywhere else. Not only that, I had questions about my order beforehand - you were totally professional both on the phone and via email and went out of your way to see if it was possible to fulfil my order, when it came to returning the wetsuit to swap for a different size you were brilliant, no problems and super quick, even hurrying up the out of stock mask to get it to me on time before I go away.

People are quick enough to shout when something goes wrong but often forget if they receive great service so this is my THANK YOU to you. Keep it up, I'll certainly be recommending you guys to my dive buddies.

All the best


From: Jim - UK

Hi Arthur I just wanted to thank you so much for sending all my gear so quickly and for making it up/testing it etc.I would like to thank you and your staff for the recent service we had. We recently had a couple of twinsets and a single cylinder tested.

It may seem a simple one, however, there was a bit of messing about on the phone arranging it all (all on my behalf), the whole process of booking them in and getting receipts was painless and professional. The cylinders were professionally serviced with professional paperwork provided.

The cost was fair and all in all it was an excellent service. In my experience this level of service is 'far and between' in the dive industry at the moment. So much that I felt compelled to write this email. We haven't been to SDS in a couple of years due to the distance.

It's fair to say that you will be seeing much more of us, our club and hopefully anyone else we recommend you too. Thanks for the experience and I will certainly be telling everyone of the service I received and the value of SDS on the dive boats this season.

Cheers


From: Steve Tilbury - UK

Package received today in first class condition, thanks for the very prompt service. First dive on Sunday, will be interested to see just how well it performs!


From: Adam Young - UK

Dear Arthur & Adam, This is just a brief note to say many thanks for the great service you gave us and for 'pulling out the stops' to get the XS Scubapro BCD sent through to us before our holiday ended, and we had to leave the UK. I look forward to doing business with you again in the future.

Kind regards


From: Rob M - UK

Mask in Saturday 28th January 2012 for prescription lens to be fitted, message received on Thursday 2nd February stated mask ready, picked up mask on Monday 5th February lens/eyesight perfect, can now see if shadow is partner or predator!!!! Fabulous 1st class service from friendly, helpful staff, will recommend to all.

Thank you


From: Becki - UK

Hi Just wanted to say thank you for such excellent service. Will definitely recommend you to my diving buddies.

Thanks again


From: Steve - UK

Hi Ian BC arrived this afternoon - perfect timing, Excellent service for which many thanks.


From: Tony - UK

Hi Arthur Just a note to thank you for taking the time in guiding me towards the correct camera and housing that I recently purchased off you. Your personal knowledge of the system coupled with an understanding of what I wanted/required made the purchase a lot easier than I anticipated.

Having now used the system I can tell you that I am delighted with the results. Once again, many thanks for your advice and understanding.

Cheers.


From: Clare Doyle - UK

Hi Arthur A big thank you for the outstanding service I received from yourself and the team at SDS. I was given great personalised advice right from my first telephone enquiry. Everyone was happy to share their wealth of knowledge and experience and nothing was too much trouble, with you pulling out all the stops to get me what I wanted within 48hrs! Everyone remaining helpful and friendly even though I'm sure you kept the shop open late! All this and a far better price than I could find anywhere else. Many thanks to you all once again.

I'll be back!


From: Keith Sheldon - Via Our Facebook Page Here

Been dealing with Arthur & the team for the past 18 years since I started diving & without doubt the most professional, helpful, knowledgeable team with the best prices & customer service to boot.

Keep up the excellent work Guys


From: Mark Barrow - Via Our Facebook Page Here

Thanks for the great service etc Purchase of the 7 litre tank etc xmas week, well chuffed Arthur


From: Frank James - UK

Dear Margaret

The replacement Scubapro Pyroflex steamer size XL arrived this morning and it fits perfectly. I would like to thank your excellent service in dealing with this matter, very impressive!